In my second of two conversations with Lisa Rees, we took a deep dive into why Appreciative Inquiry (AI) is the most important hard skill for leadership effectiveness behind Emotional Intelligence (EI). With a foundation in positive psychology, by its very name AI commands that as leaders we appreciate the workplace as a living organism, know and accept that we don’t have all the answers, and be curious about what everyone else brings in the interest of collaboration. For more on the AI framework, please listen to the full interview.